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A GRID for this series of workshops is available in PDF format.
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Wednesday

Thursday

Friday

10:30 am–11:30 am

9:45 am–10:45 am

10:15 am–11:15 am

1:45 pm–2:45 pm

11:00 am–12:00 pm

11:30 am–12:30 pm

3:00 pm–4:00 pm

2:15 pm–3:15 pm

3:30 pm–4:30 pm


Friday, 11:30 am–12:30 pm

40. A Primer on Fiduciary Responsibility for 401(k) Plan Sponsors
C.A. Giorgi
The Hartford

41. PPA Phase II: Implementing Automated Services

J.J. Doyle
T. Rowe Price Retirement Plan Services


42. Automatic Enrollment Best Practices: What Works and Why
P. Chandler
Retirement Made Simpler

M. Herndon
AARP


43. A Little Less Conversation, a Little More Action: Has Client Satisfaction "Left the Building"?

A.R. Van Ophem
JPMorgan Retirement Plan Services


40. A Primer on Fiduciary Responsibility for 401(k) Plan Sponsors
Take part in this primer for sponsors of 401(k) plans and gain a better understanding of your fiduciary duties. Walk away with tools to help you better manage your responsibilities.
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41. PPA Phase II: Implementing Automated Services
While the Pension Protection Act has provided plan sponsors with additional incentives to implement automated services to help reach plan goals, the number of companies offering these services has not yet reached 50% industry wide. Research supports this approach, but it takes some organizations longer to make these changes. Based on best practices, learn how to implement these changes gradually—your participants will thank you later.
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42. Automatic Enrollment Best Practices: What Works and Why
Are you on the fence about automatic enrollment or escalation? Soak up the latest research, case studies and peer feedback on what makes the most successful 401(k) plan. Participate in a frank discussion of costs, what to ask a plan administrator and whether automatic features are the best way to reach those who always seem to fall through the retirement savings cracks.
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43. A Little Less Conversation, a Little More Action: Has Client Satisfaction "Left the Building"?
Whether you’re a plan sponsor for a 401(k), profit sharing plan, pension plan or all three, you depend on strong working relationships with your retirement plan services providers. But how can sponsors measure the success of those provider relationships? And what are providers doing to regularly gauge client satisfaction with their products and services? Learn what satisfaction looks like in the record keeping industry—including survey techniques, both new and tried-and-true tools of the trade, and executive sponsor programs that take relationship management to a new level.
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