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Consumer Engagement in Health Care Among Millennials, Baby Boomers, and Generation X
- Paul Fronstin, Ph.D.
Director, Health Research & Education Program , Employee Benefit Research Institute
- Victoria Pavlov
Director of Health & Wellbeing, American Express
The Millennial generation now outnumbers Baby Boomers, and research shows they engage differently with health care providers than prior generations. Join EBRI Director of Health Research Paul Fronstin as he presents his recent analysis of consumer engagement by generational cohort. In addition, Victoria Pavlov, Director, Health & Wellbeing, American Express, discusses actions American Express is taking as an employer to address the increasing number of Millennials in its workforce.