Answers to frequently asked questions about our Mid-Sized Retirement & Healthcare Plan Management Conferences!

What do you consider to be a "mid-sized" employer?

University Conference Services currently defines “mid-sized” companies as those with retirement plan assets between $10 million and $1 billion+ or those with between 250 and 10,000 employees.

Can I earn recertification credits toward PHR, SPHR, GPHR, and SHRM designations?

UCS is an Approved-for-Credit Provider with the HR Certification Institute (HRCI), as well as a SHRM Recertification Provider.

Conferences are typically approved for 12-15 credits; additional credits may be earned for attending pre-conference workshops.

Webinars are typically approved for one credit.

How many CPE credits can I earn for attending a conference?

This depends upon the program in which you are enrolled and the number of hour-long sessions you actually attend.

CPE credits can be earned by attending the following:

  • Hour-long workshops–one CPE credit for each session you attend
  • General and lunch sessions–one CPE credit for each session you attend
  • Additional credits can be earned for attending a pre-conference session.  Credits are based on the session’s length of time.

Forms to use when applying for CPE credits are included in your conference materials.

What is the dress code for conferences?

Dress code for all programs is “business casual.” Shorts and tank tops are not considered business casual for either men or women.

Meeting room temperatures are cool and the climate varies. We suggest that you wear layers of clothing for comfort.

When will I receive conference confirmation if I am paying by company check?

We will send you a confirmation via email once we have received payment, typically within a day of receipt of payment.

I am paying for my registration with a credit card. Will I get a receipt?

Yes. Upon registration, a confirmation screen should appear on your computer. This is your credit card receipt; please print it for your records.

What are your transfer and substitution policies?

Substitutions are accepted at any time and must be submitted in writing (via email, fax or mail). Transfers are accepted on a one-time basis within 12 months of the original program for a fee of $100. All requests for transfer must be submitted before the start of the program. Please refer to the enrollment form in the program brochure or the registration form at this website for details.

I am paying for my registration by company check. Can I fax the registration form and follow up with a check in the mail?

Yes. Please include a copy of the completed registration form with the check or include your name and company name, as well as the conference name and location, with the check for identification purposes.

Is there a deadline for registration to any University Conference Services program?

No, there is not a deadline to register for any program, but there are deadlines to receive early registration rates (please refer to individual program pages on this site).

I received a brochure for a conference I’m unable to attend. Will I receive a brochure for other conferences?

Yes. To ensure you are up-to-date on the latest information regarding our conferences we recommend you sign up for our email list.

Who do I make my check out to?

Checks for conference registration fees should be made payable to “University Conference Services.”

Can I make my hotel reservations through University Conference Services?

Hotel accommodations are made directly with the hotel where the program is being held. Hotels often provide a link from our website that attendees can use to make reservations online. If a link is available, you will find it on the Registration/Hotel Info page of the conference website. There you will also find the phone number to call the hotel directly for reservations. Mention the specific conference you will attend.

Can I access a presentation I saw at a conference?

Many of the presentations from our conferences are available online.

Navigate to the Conference Archive page and choose the conference you attended. You will be prompted to login with the information that was provided to you in the pocket schedule during the conference. Once you’re logged in you will be able to view the available presentations.

If you have any questions about your login information, please contact us at 800-864-2063 and we will happily help you.